FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ page. At Spin & Slay, we believe confidence begins with comfort, and elegance begins with quality. Below, you’ll find answers to our most frequently asked questions. Should you require further assistance, our Client Care team is always here to help.
Our Collections
What makes your pieces different from standard activewear?
Our collections are thoughtfully designed for pole fitness with an emphasis on form, function, and fashion. Each piece is crafted with premium performance fabrics that offer grip, stretch, and support — without compromising on style or sophistication.
Are your designs exclusive?
Yes. Our garments are produced in limited runs to maintain exclusivity and ensure the highest standards of craftsmanship.
Do you offer inclusive sizing?
We do. Our silhouettes are tailored to celebrate diverse body types, with many styles available in sizes XS through 3XL. Please refer to our Size Guide or contact Client Care for bespoke sizing advice.
Orders & Delivery
Do you ship internationally?
Yes. We proudly deliver worldwide via trusted courier partners. Duties and taxes may apply depending on your country’s regulations and will be clearly noted at checkout.
How long will it take to receive my order?
Standard Processing: 1–3 business days
Estimated Delivery:
Domestic: 2–5 business days
International: 5–14 business days (subject to customs)
How can I track my parcel?
Once your order is dispatched, you will receive a tracking link via email so you can monitor your delivery in real-time.
Exchanges & Returns
What is your return policy?
We accept returns of unworn, unwashed items in original packaging within 30 days of delivery. To initiate a return, please visit our Returns Portal.
Please note: Return shipping fees are not covered unless the item is faulty.
Can I exchange my item?
Yes, exchanges are offered subject to availability. Please contact our team to arrange an exchange within the return window.
Are sale items eligible for return?
All discounted items are considered final sale and are not eligible for return or exchange unless received damaged or defective.
Payments & Gift Options
What payment methods are accepted?
We accept all major credit cards, PayPal, Apple Pay, and Klarna (where available) for interest-free installment payments.
Can I purchase a gift card?
Yes, digital gift cards are available in various denominations and are delivered instantly via email — an ideal gift for the pole artist in your life.
Garment Care
How should I care for my pieces?
To maintain the integrity and longevity of your garments:
Hand wash or use a delicate cycle in cold water
Lay flat or hang to dry away from direct sunlight
Avoid contact with Velcro, rough surfaces, or intense heat
Still Need Help?
Our Client Care team is available to assist you with any inquiries regarding sizing, styling, orders, or custom requests.
Email us: contact@spinandslay.com
Available: Monday–Friday, 9AM–5PM(local time)
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Premium Quality
Flawless, high-end fabrics
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Designed for Movement
Flexible, supportive, and pole-ready.
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Women-Owned Brand
Built by women, for fierce women.
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Hassle-Free Returns
Easy returns, no stress attached.
